OBJECTIVE
To provide all
possible support to all workers in the computer and technical field by
harnessing all my experience and knowledge in this field
SUMMARY OF QUALIFICATIONS
·
Highly motivated
tech-support professional skilled in troubleshooting, analyzing and resolving
complex technical problems, utilizing advanced resolution procedures
·
A quick learner
who can absorb new ideas, and can communicate clearly and effectively with people
from all social and professional backgrounds
·
Possesses a sharp eye
for detail, precise thinking, ability to make close,
analytical judgments and
capability to work under
pressure and meet
deadlines
PROFESSIONAL EXPERIENCE
BroadBand-IQBaghdad, Iraq
Network Specialist2008 – 2011
·
Responsible for maintaining operating capabilities of WAN and LAN systems
·
Ability to
install, configure and troubleshoot network routers, switches Cisco and load balancers
·
Perform standard procedures such as writing reports, database editing, and
documentation
Hayan CenterBaghdad, Iraq
IT Support Technician2004-2008
·
Perform
operation, installation, maintenance, diagnosis and repair of the hardware
and software computer resources
·
Provide thorough support and problem
resolution for customers
·
Displayed
courtesy and strong interpersonal skills with all customer interaction.
·
Formatting all
kind of operating system windows 7, 8, 8.1, 10
·
Installing and
reinstalling software for PC such as drivers, sound software, video software,
office, gaming, and other applications
·
Web site
development , page
design, Using
FrontPage , Photoshop, cPanel , ftp
ETNERNET
TURKEY, Ankara
Administrator
network
2014-2015
·
Installation a
Cisco 2911 router
·
Installation of
a Cisco 2950 switch
·
Installation
of Cisco 819 router
·
Installation
switch 3750G
·
Installation
switch 3750X
·
Installation
cable cat 5 and cat 6
·
configure
all switch and router and The work was based on Microtik and Cisco
systems to be programmed and to get best results
Projects
USA,TX
Task Pro Marketing
·
Install
cable and configure router and swishing Cisco network for
Telemarketing company
SMS infocomm
Grapevine, TX
Oct-2015
MB test
·
Full test
motherboard laptop and desktop and changing parts and scanning all board
·
if the
motherboard fail send to repair if pass send to qc With the introduction of
the data in the server
CTDI
Flower Mound, TX
Technical
December-2015
·
Optical cable
test and The unit test GPON and BPON for Verizon company
·
Troubleshooting
problems and solve them
·
Test
software
EDUCATION
Donetsk High School2012
High School Diploma
ADDITIONAL SKILLS
·
CCNA, VMware,
Adobe Suite, Microsoft Office Suite, Windows, Mac OS X
·
Exceptionally
professional demeanor
·
Ability
to work in fast paced environment while multitasking, and capable to work to tight deadlines
·
restore
Iphone ios image . Installing and reinstalling
software
furnished upon request